Help Center FAQ

Tramontina strives to ship our orders within one business day of receiving your order. 

  • If we receive your order before 11:00 am CST, Monday - Friday, on a normal business day, we will generally ship your order the next day. 
  • If your order is received after 11:00 am CST, your order will be in two days

Most orders are shipped via FedEx Ground and will arrive within 5 - 7 business days after it has shipped. 

Please note:  Once your order has left the facility with the carrier, inclement weather may affect the arrival date of your package.

Shipping discounts and free shipping offers do not apply to customers living outside the contiguous United States: Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, North Mariana Islands, Palau, and U.S. Virgin Islands.  Shipping offers may not be available for shipments to APO/FPO addresses or P.O. boxes

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