Tramontina USA

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Get your questions answered about shopping on our official Tramontina online store

Online Support For information, our team is available Monday to Friday from 8:00 AM to 5:00 PM, with the exception of national holidays.

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FAQ For various website resource information or questions about purchases or products, you can access and check the answers to frequently asked questions.

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Contact Us If you need any assistance regarding our products or support, you can contact us through our form.

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Warehouse Sale

1400 Gillingham LaneSugarland, TX 77478

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Submit Your Request

Please feel free to contact Tramontina's Customer Service Team by email. We will do our best to assist you with any questions you may have. Submit Your Request

Email Us

Please feel free to send an email to help.tusa@tramontina.com with any questions Or click here We will do our best to assist you with any questions you may have.

Call us

(281) 884-3084 Central Standard Time (CST) Monday - Friday: 8:00 am - 5:00 pm Saturday and Sunday: Closed * Business hours may be subject to change during holidays and severe weather. help.t...

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Tramontina pop up lid Trash Can

This trashcan was discontinued long ago however we still carry the latch for the lid. $12.00 - includes shipping to the main 48 states. Attached you can see the instructions for replacement. ...

81200/500 - TRAMONTINA 13 GAL CONTEMPORARY TRASH CAN

The internal dimensions (liner) are: 15" x 9.25" x 22.5" External dimensions. With the lid open: 37.5 " Net Weight:13.45pounds

Tramontina Cast Iron

Our Cast Iron products are FDA-approved and also compliant with California Proposition 65. Tramontina has been producing and selling these items in the US market for over a decade. They are totally...

Frost inside the unit

If your unit is not keeping the temperature, you might have some frost buildup; Please check: Is there any frost inside? - upper back inside Defrosting: Raise the temperature until the compre...

Tramontina Trash Can - 81200/502

10-Year Limited Warranty This product (Item #81200/502) is warranted by Tramontina to be free from defects in material and workmanship for a period of 10 years from the date of the original pu...

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Chemicals Disclosure

Chemicals Disclosure In compliance with enacted right-to-know legislation, the following information provides information for consumers on certain ingredients used in the manufacture or processing ...

Do Not Sell My Personal Information

California Privacy Rights Last Updated: November 21, 2022 California Consumer Privacy Act of 2018 (“CCPA”)If you are a California resident, you can make certain requests regarding your personal inf...

Opt Out

Marketing Emails: The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being ...

Marketing E-mails

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and ...

Healthcare Machine-Readable Files

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amoun...

Tramontina's Accessibility Policy

Tramontina USA, Inc is committed to providing access to our website and mobile app to everyone, including those with disabilities. To support inclusion, we provide Accessibility Adjustments on our ...

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Return my order

How do I return my merchandise? To initiate a return, please click on the following link: Please RETURN my order/Item What is the Return Policy?

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Shipping Policy

Tramontina strives to ship our orders within one business day of receiving your order. If we receive your order before 11:00 am CST, Monday - Friday, on a normal business day, we will generally s...

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How do I repair or replace my product?

Please reach out to our Customer Services for assistance.

What is covered by my product warranty?

WHAT IS COVERED? Any Tramontina product will be repaired or replaced at no charge with the same item or one of equal or better value if it is found to be defective under normal, noncommercial house...

Where can I find my product warranty?

You may find the Warranty information along with the Use and Care Instructions for each item within the packaging of your product. This information may also be found within the specific product pag...

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White Chicken Chili - Recipe

Justin Coit shared his one-pot White Chicken Chili recipe and it's definitely a must-have for the winter! Check out the step by step: INGREDIENTS1 tbsp olive oil1 medium yellow onion , diced3 clo...

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Cooking with Stainless Steel

Stainless Steel Cookware is known for its beauty, it’s non-reactive quality and durability which will last for a lifetime. Many people love the quality and durability of stainless steel cookwar...

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Pre-Seasoned Cast Iron

Use and Care Instructions USING YOUR PRE-SEASONED CAST IRON Before using your Cast Iron for the first time, hand-wash with hot water. Using soap may remove the pre-seasoning. Dry immediately and t...

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How to remove the Ice Maker cover?

Before performing service, unplug the ice maker from the wall and allow the compressor to cool for 30 minutes. We highly suggest you consult a licensed electrician, ...

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General Information: Induction Cooking

BENEFITS AND CONVENIENT FEATURES OF INDUCTION COOKING QUICK. Energy is directly transferred from the induction cooktop to the vessel’s magnetic material, making induction heating very fast. SAFE...

Houston Rodeo 2023

Seasoning: Nonstick or Ceramic Cookware

Seasoning the cookware enhances and helps to maintain the slick, nonstick performance of the cooking surface. Here are steps to help you lightly season your nonstick or ceramic cookware surface:...

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Tramontina Hospitality

Elevating hospitality experiences with time-honored craftsmanship and innovation since 1911.

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Tramontina B2B

Join our B2B platform whether you're in hospitality, retail, or distribution.

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